Last updated: October 2025
These General Terms and Conditions (T&C) apply to all contracts between CRI Executive Masterclass, represented by Frank Marco Günzel (hereinafter "Provider"), and the client (hereinafter "Client") regarding the provision of consulting, coaching, and masterclass services, including the CRI Executive Masterclass and the Strategy Radar. Deviating terms of the Client shall only apply if agreed upon in writing.
The Provider provides services in the areas of consulting, coaching, and masterclasses, in particular the CRI Executive Masterclass (3 days, 5 workshops of 4 hours each, 3 months of coaching support) and the Strategy Radar (2 hours). The exact scope of services is specified in the individual contract or offer. The Provider reserves the right to adapt the content and structure of the masterclass to the Client's needs without altering the core of the CRI method.
The Client undertakes to actively participate in the masterclass, coaching, or consulting. This includes:
Inadequate cooperation by the Client may impair the success of the service, for which the Provider shall not be liable.
The remuneration for the CRI Executive Masterclass is invoiced as follows:
The remuneration for the Strategy Radar (2 hours, €250) is due in full prior to the service provision. All amounts are exclusive of statutory value-added tax. Payments shall be made by bank transfer to the Provider's account specified in the contract. In case of late payment, default interest of 9 percentage points above the base interest rate shall apply.
Appointments for workshops, coaching, or the Strategy Radar are agreed upon in advance. Cancellations or rescheduling by the Client are possible free of charge up to 7 days before the appointment. For cancellations within 7 days before the appointment, 50% of the agreed remuneration is due; for no-shows or cancellations within 24 hours, 100% is due. Force majeure or unforeseen circumstances may constitute an exception if communicated immediately.
The Provider is liable only for intent and gross negligence. Liability for slight negligence is excluded unless it involves the breach of essential contractual obligations. Liability is, in any case, limited to the typically foreseeable damage. The Provider is not liable for the economic success of the strategies or decisions implemented by the Client.
The Provider undertakes to treat all information received in the course of the collaboration as confidential and not to disclose it to third parties unless required for the provision of the service or legally mandated. The Client consents to the processing of their personal data in accordance with the Privacy Policy (see Privacy Policy).
Both parties may terminate the contract for good cause. Good cause includes, in particular:
Ordinary termination is excluded once the masterclass has begun.
All materials, methods (in particular the CRI method), and content of the masterclass are protected by copyright. The Client receives a simple, non-transferable right to use the content for personal application. Any transfer, reproduction, or publication is prohibited without the Provider's written consent.
The place of jurisdiction for all disputes arising from or in connection with this contract is the Darmstadt District Court. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
Should individual provisions of these T&C be wholly or partially invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by a provision that comes as close as possible to the economic purpose of the original provision. The same applies to regulatory gaps.