Last updated: July 2026
§ 1 Scope
These Terms and Conditions apply to all agreements between the provider of the Strategy Radar and Executive Coaching services, represented by Frank Marco Günzel (the "Provider"), and clients (the "Client") regarding the provision of consulting, coaching, and diagnostic services, including the CRI Strategy Radar. Deviating terms proposed by the Client shall only apply if agreed to in writing.
§ 2 Scope of Services
The Provider offers services in the following formats:
- Strategy Radar: a two-hour, personal 1:1 strategy coaching session as described on the Provider's website.
- CRI Quick Check: a compact, reduced-scope introductory session for initial orientation.
- Executive Coaching: individual, ongoing support with strategic implementation, going beyond the Strategy Radar. The scope, process, and duration of Executive Coaching are agreed individually in a separate contract or proposal.
The precise scope of the respective service results from the booking or the individual contract or proposal. The Provider reserves the right to adapt content and process within the respective formats to the Client's needs without altering the core of the CRI method.
§ 3 Client's Obligation to Cooperate
The Client agrees to actively participate in the Strategy Radar, the Executive Coaching, or the consulting engagement. This includes:
- Providing all required information and documents in a timely manner.
- Attending agreed appointments (Strategy Radar, coaching sessions, Quick Check).
- Independently implementing the strategies and insights developed, insofar as agreed in the contract.
If the Client fails to cooperate adequately, the success of the service may be impaired without the Provider being liable for this.
§ 4 Payment Terms
The fee for the Strategy Radar is:
- €150 for individuals with a business idea,
- €299 for startups.
The respective amount is due in full prior to the Strategy Radar session, payable by bank transfer to the account provided by the Provider or via the payment method offered at the time of booking.
For the CRI Quick Check, the terms stated at the time of booking apply. The fee for Executive Coaching is agreed individually by contract and stated in the respective proposal; unless otherwise agreed, it is due prior to the start of the respective phase of service.
All amounts are stated exclusive of statutory value-added tax, where applicable. In the event of late payment, default interest of 9 percentage points above the base rate shall apply.
§ 5 Scheduling and Cancellations
Appointments for the Strategy Radar, the CRI Quick Check, or Executive Coaching are scheduled in advance. Cancellations or postponements by the Client are free of charge up to 7 days before the appointment. For cancellations within 7 days of the appointment, 50% of the agreed fee becomes due; for no-shows or cancellations within 24 hours, 100% becomes due. Force majeure or unforeseeable circumstances may constitute an exception if communicated without delay.
§ 6 Liability
The Provider is liable only for intent and gross negligence. Liability for slight negligence is excluded, unless it concerns the breach of material contractual obligations. In any case, liability is limited to typically foreseeable damage. The Provider is not liable for the economic success of strategies or decisions implemented by the Client.
§ 7 Confidentiality and Data Protection
The Provider undertakes to treat all information received in the course of the collaboration confidentially and not to disclose it to third parties, unless this is necessary for the provision of the service or legally required. The Client consents to the processing of their personal data in accordance with the Privacy Policy (see Privacy Policy).
§ 8 Termination
Either party may terminate the agreement for good cause. Good cause exists in particular if:
- The Client fails to meet their obligations to cooperate and this significantly impairs the success of the service.
- The Client is in default of payment and a reminder remains unsuccessful.
- The Provider is unable to provide the service due to unforeseeable circumstances (e.g. illness); in this case, a pro-rata refund of amounts already paid will be made.
Ordinary termination is excluded once the respective service (Strategy Radar appointment or the agreed Executive Coaching phase) has commenced.
§ 9 Copyright and Usage Rights
All materials, methods (in particular the CRI method), and content of the Strategy Radar are protected by copyright. The Client receives a simple, non-transferable right of use for personal application of the content. Disclosure, duplication, or publication without the Provider's written consent is prohibited.
§ 10 Jurisdiction and Governing Law
The place of jurisdiction for all disputes arising out of or in connection with this agreement is the Local Court (Amtsgericht) of Darmstadt. The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods.
§ 11 Severability Clause
Should individual provisions of these Terms and Conditions be or become wholly or partially invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by a provision that comes as close as possible to the economic purpose of the original provision. The same applies to any gaps in these terms.